Frequently Asked Questions

Everything you need to know about shopping with Humes Outfitters

What are your delivery options and timescales?

We offer standard and express shipping options. Standard delivery typically takes 3-5 working days, while express delivery aims for next-day arrival if ordered before 2 PM GMT.

How do I return an item for an exchange or refund?

We offer a 28-day return policy. Items must be in their original condition with tags attached. You can initiate a return through our online portal to receive a pre-paid shipping label.

Do you offer international shipping?

Yes, Humes Outfitters ships to a wide range of international destinations. Shipping costs and delivery times are calculated at checkout based on your location and package weight.

How can I ensure I am ordering the correct size?

Each product page features a detailed size guide specific to the brand. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or contacting our customer service for specific measurements.

What payment methods do you accept?

We accept all major credit and debit cards (Visa, Mastercard, American Express), as well as digital payment options like PayPal, Apple Pay, and Google Pay for a secure checkout.

Are your products covered by a warranty?

All items sold by Humes Outfitters are guaranteed against manufacturing defects. If you believe your item is faulty, please contact our support team with your order number and photos of the issue.